Short answer: The Nanjing Massacre Memorial Hall is free, but you must reserve on official WeChat 侵华日军南京大屠杀遇难同胞纪念馆 → 纪念馆预约. Book 1–7 days ahead; slots release daily at 08:00 Beijing time (main historical exhibition also 17:00). Passport accepted. Hours usually 08:30–17:30 (last admission 16:30); closed Mondays except national statutory holidays. No authorised third-party agents and no Trip.com admission SKU — Official WeChat only.
How foreigners reserve
- WeChat: search 侵华日军南京大屠杀遇难同胞纪念馆 → official account → 纪念馆预约.
- Choose channel: general (≥14), parent-child (adults with under-14), or preferential (65+/disabled/etc. per museum rules).
- Book 1–7 days ahead. Releases daily at 08:00; main 史实展 also 17:00.
- Reserve each area separately (main historical exhibition, “Three Inevitable Victories”, Liji Lane Comfort Station site). Enter passport for every visitor, including children.
- On the day: bring the same original passport. Morning 08:30–12:30 · afternoon 12:30–16:30. Passport / HK–Macao–Taiwan holders: exchange QR at the Visitor Reservation Service Center before security if required.
- Metro Line 2 Yunjin Road Exit 2 → Gate No.1 (peak/holidays often Exit 3). Address: No. 418 Shuiximen Street. Phone 025-86612230.
Price & hours
- Admission: Free — reservation required; no Trip admission SKU.
- Hours: usually 08:30–17:30, last entry 16:30; Liji Lane from 09:00. Closed Mondays except national statutory holidays.
- Sessions: morning 08:30–12:30; afternoon 12:30–16:30. One entry per visit day; one reservation per visitor per month.
- Luggage: large wheeled bags store CNY 3/piece; stroller/wheelchair free with CNY 500 deposit + ID.
WeChat / passport friction
UI is Chinese-first. Foreign-phone WeChat success is not confirmed by the museum — hotel help on the Official account is the honest fallback. Cancel only in WeChat order history (EN guide: 1 cancel/day, max 4/month). No-show without cancel may affect future bookings. No authorised third-party agents. Stuck? WhatsApp or LINE — info only, no paid 代订.
Nanjing day plan
Sources: Official EN guide https://www.19371213.com.cn/en/guide/how/ (hours, WeChat, passport, sessions, cancel); Aug 2026 channel notice https://www.19371213.com.cn/information/notices/202608/t20260817_5894883.html (only WeChat, three areas, 17:00 release); National Day FAQ holiday-hours example only. Checked 2026-10-29.
Also: 繁體中文.
FAQ
- Is the Nanjing Massacre Memorial free for foreigners?
- Yes — free admission, but every visitor (including children) needs a real-name WeChat reservation. Source: https://www.19371213.com.cn/en/guide/how/
- Can I book with a passport?
- Yes. Passports are listed among accepted documents on the official English guide. Source: https://www.19371213.com.cn/en/guide/how/
- Can I buy on Trip.com or from an agent?
- No authorised third-party online agents. Admission is free; only the official WeChat account is the authorised booking channel. This guide does not invent a Trip admission SKU. Source: https://www.19371213.com.cn/information/notices/202608/t20260817_5894883.html
- When do slots open, and what are normal hours?
- Book 1–7 days ahead; daily release 08:00 (main exhibition also 17:00). Usual hours 08:30–17:30, last entry 16:30; closed Mondays except national statutory holidays. Holiday weeks may differ. Sources: https://www.19371213.com.cn/en/guide/how/ ; https://www.19371213.com.cn/information/notices/202608/t20260817_5894883.html